Questions
Fair questions,
straight answers.
If yours isn't here, ask — you'll get a reply from the person who built it.
Yes. Everything syncs to a managed cloud database with daily backups, and every shop's data is completely isolated from every other shop's. Your machine also keeps a local copy, so a dropped connection never stops the counter.
Yes — every member of staff gets their own profile and PIN on the lock screen. You control what each role can see, and money or settings areas re-ask the owner's PIN even if you walk away logged in.
Yes. Your licence covers the devices in your shop (3 as standard), and because everything lives in the cloud, every device sees the same live data. Need more? Just ask.
Yes — try the full app free for 14 days, no card needed. Get in touch and you'll be booking repairs in five minutes.
Bring whatever you have — spreadsheets, paper books, another app's export. Backdated entry is built in, and during early access I'll personally help you move your history over.
Constantly — and you never install an update. The app refreshes itself from the cloud, so every improvement just appears next time you open it.
Please do. RazaDesk is shaped by the shops using it — several of its best features started as a message from a real repair counter. There's a feature-request option right on the contact form.
Your data is yours. Export everything as a backup file any time from inside the app, cancel whenever you like, no exit fees.